Organisations like to focus on accounting and management measures in the belief that by getting the accounts right, or a flash manager in, they will solve their problems. In recent years a focus has been on slash and burn of “excess” staff, as well as “offshoring” in an attempt to maximise profits. This might work to some degree in the short term, however this will eventually create problems for the organisation in the longer term if a focus isn’t placed on developing staff.
Managing technical staff requires a focus on many different areas. To achieve longer term organisational improvement, and organisation must build three critical areas. These are: